Billing

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faq Where can I view my billing information and invoices?
faq Can I add a VAT ID to my IDrive® e2 account?

Where can I view my billing information and invoices?

To view your billing information,

  1. Sign in to your IDrive® e2 account via any browser.
  2. Go to Billing > Billing Overview.
  3. Select a month from the drop-down menu. A bar graph will display your account's upload and download activity for the selected month, along with a summary of your storage usage and incurred charges.
  4. Click View next to an invoice to view the same.
  5. Click Send Email next to an invoice to send it to your email address.
  6. Select the Send invoice via email address checkbox to automatically send all future invoices to your email address once generated.

Can I add a VAT ID to my IDrive® e2 account?

Yes, if your business is based in the EU, you can add your VAT ID to your IDrive® e2 account.

To add VAT ID,

  1. Sign in to your account via the web.
  2. Click your username in the top-right corner of the screen, then select Account.
  3. Select Billing overview.
  4. Enter the VAT ID and click Save Changes.

Note:

  • VAT is location-based, so the field will appear in the 'Billing overview' section of your account, only if it is applicable for your chosen country.
  • VAT ID updated to your account may be validated by IDrive® e2.