Frequently Asked Questions

Can I share file(s) / folder(s) via the web?

Yes, you can share file(s)/folder(s) with your associates via the web interface.

To share via web,

1. Sign in to your IDrive account and select the desired file(s) / folder(s).
2. Click . Alternatively, right-click on the files / folders you wish to share and select 'Share' from the drop-down.
3. The 'Share' popup appears.

4. Click 'Advanced Settings' to define the following parameters:
   
   
   • Set a password - You can set a password for accessing the link.
   • No. of Downloads - You can specify a limit for the number of downloads. The maximum limit is 25.
   • No. of Days - You can specify the duration for which the link remains active. The maximum duration is 30 days.
5. Click 'Create share link'.

6. Click 'Copy link' to copy the link to clipboard. Share the link with the intended recipients.

A share link will be created and you can access it from the 'Shared' tab.

Note: Share feature is limited to IDrive accounts with default encryption key.

What is the 'Shared' tab?

The ‘Shared’ tab in your IDrive account displays the list of files that you have shared with others.

When I click the shared link, it says the link is invalid or expired. Why?

When you click on a shared link and get an invalid link message, it may be possibly because:

• The shared file / folder has been moved to a different location.
• The shared file / folder has been deleted.
• The shared link has expired.

How to unshare files / folders that I have shared with my associates?

To prevent your associates from accessing your shared files / folders,

1. Sign in to your IDrive account via the web and go to the 'Shared' tab.

2. Select the file(s) / folder(s) that you no longer wish to share, and click .
3. Click 'Yes' in the confirmation window.